MEET YOUR TEAM

Two brains that get it,
because we’ve been where you are

Our expertise isn't from reviewing businesses from the outside. It's from building and running them, and knowing what 4-star-reviews feels like from the inside. We’re operators who understand marketing. Not marketers trying to understand hospitality.

Maddy

CO-FOUNDER · HOSPITALITY & MARKETING

Maddy spent over 25 years in marketing and hospitality management. She ran a hospitality marketing agency and co-founded Art Roll Gold Coast. She understands what it takes to build a brand that converts, and what gets lost when the guest experience doesn't match the promise.

25+ years industry experience

Hospitality marketing agency founder

Co-founder, Art Roll Gold Coast

Irena

CO-FOUNDER · OPERATIONS & EXPERIENCE

Irena co-founded an award-winning surf and yoga hostel in Morocco, ranked #1 in Morocco and #2 in Africa at the Hostelworld Hoscar Awards, and featured in Lonely Planet. She knows what it takes to build a guest experience people genuinely rave about.

#1 in Morocco · Hostelworld Hoscars

#2 in Africa · Hostelworld Hoscars

Featured in Lonely Planet